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Ongoing support for whānau affected by the Christchurch terrorist attack

Collective Impact Board

The Royal Commission of Inquiry into the Christchurch terrorist attack has made recommendations to support the ongoing recovery needs of affected whānau, survivors and witnesses.

The Ministry of Social Development is working with the community and agencies to set up a Collective Impact Board.

The Board will bring together the affected community, government agencies and mana whenua to guide and advise on services to support whānau affected by the events of 15 March 2019.

The Collective Impact Board is recommendation 26 of the Royal Commission's report.

Community Representatives

Community Representatives will make up six members of the Collective Impact Board. They may be members of affected whānau or others from the affected community.

They will actively:

  • champion the views of whānau living in communities affected by the events of 15 March, 2019
  • engage, listen and gather information on issues and concerns across their community
  • attend and contribute to regular Board meetings to ensure the voices of the community are heard and responded to
  • contribute to discussions, decisions and advice on the ongoing development of the Kaiwhakaoranga Specialised Case Management Service.

Nomination and appointment process

The closing date for Community Representative and Board Chair nominations has been extended. Nominations opened on 15 March 2021 and will close at 5pm on 12 April 2021.

Directly affected whānau are invited to nominate themselves or others from the affected community they believe will fairly and effectively represent them on the Board.

MSD is also seeking self-nominations from members of the affected community for the role of Board Chair.

A panel of community and government agency representatives will assess nominations and recommend candidates to the Associate Minister for Social Development and Employment.


Further information about the establishment of the Collective Impact Board and the nomination process

Kaiwhakaoranga Specialised Case Management Service

The Collective Impact Board will give advice to further guide and develop the Kaiwhakaoranga Specialised Case Management Service.

The Kaiwhakaoranga Case Management Service has supported affected whānau, survivors and witnesses since April 2019 with a team of experienced MSD case managers.

MSD has listened to the community’s feedback as well as submissions to the Royal Commission of Inquiry, and its recommendations.

Based on this, the Kaiwhakaoranga Case Management Service has expanded to support a wider group of affected whānau with a wider range of needs. Advice from the Board will guide further development of the service.

If you are a member of the affected whānau and need support:

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