Te Huringa ō Te Ao - How it works
Service development provides an opportunity for communities to reimagine support for men by centering whānau voice. Service development will be community-led and MSD-supported.
Providers will determine what type and level of service development will enhance their support for men, their whānau and their community.
The following diagram describes how it works. Click the diagram for a larger image. You can also view this as an accessible PDF.
Read more in the following sections
Service development provides an opportunity for communities to reimagine support for men by centering whānau voice. This process will be flexible take place over the first 2.5 years of the contract.
Step 1: Getting ready
This includes onboarding to develop your vision for this opportunity, digest key information and make connections to better understand the initiative.
Step 2: Develop your plan
Explore your aspirations, appetite, whānau voice and alignment to Te Huringa ō Te Ao framework. Develop a plan for service development.
Step 3:
If you want to try something new, start with 3a. Service development. If you have an idea ready to go, start with 3b. Service concept template
Step 3a. Service development
Service development is an opportunity to design, tweak, or test your service, guided by whānau voice. You may opt to deliver services alongside service development.
Providers have options here, dependent on how planning develops.
You may start by putting some or all of your resourcing into service design upfront, and to explore what is needed and what you'd like to deliver. Providers will determine the intensity of service development that is needed to enhance their support for men, their whānau and their community.
When ready, you can refine this into the “Service Concept Template”.
MSD will walk alongside providers throughout this process and support you to achieve your aspirations for your whānau and community. You can utilise their own frameworks, processes, and people and/or MSD can offer examples and help facilitate.
- If you have an idea or concept, we can walk alongside you to bring it to life.
- If you want to embark on a design process, we will ask you what support you would like
- If you are happy with what you will deliver, we can support you to test this model and focus on continuous improvement.
Through Te Huringa ō Te Ao, we aspire to be a better partner and enable providers and communities to explore what is the highest potential for this mahi. Our approach may change over time as we learn alongside you.
Step 3b. Service concept template
Within 2.5 years, all providers must submit a service concept. The Service Concept captures what you will deliver for Te Huringa ō Te Ao, your service alignment to the Framework, and your whānau voice evidence.
Starting with the “Service Concept Template” may help you to identify what you would like to design, tweak, or test during the service development phase.
Your completed service concept will be incorporated into your contract once finalised with MSD.
Step 4: Deliver and refine
Providers can start service delivery immediately alongside service development or after their service concept template is completed and finalised.
When ready, start to implement, embed and measure your service concept with a focus on continuous improvement.
Ultimately, Te Huringa ō Te Ao aims to deliver services that support sustainable behaviour change for men to restore whānau wellbeing.
Resource hub
We have developed a resource hub that contains key materials for Te Huringa ō Te Ao.
