Thumbnail image for the annual report 2019

Looking ahead

For 2019/20 we have identified an organisational priority to focus on with a view to further achieving this Outcome:

  • Partnership – we can’t do it alone – we are part of a wider community including employers, providers and other government agencies who work with the same clients we do, and iwi who we want to partner with. Our strategic shift kotahitanga reflects that we will only succeed if we partner well. We will look harder at how we can create even better and deeper partnerships across a range of areas.

This means:

  • we will invest in trusted partnerships to harness the knowledge and expertise of others who are best placed to meet the needs of the people we serve
  • people will be able to connect directly to our network of trusted partners for services – whether that is a job, skills and training, or a safe and secure home
  • we will strengthen our connections with other agencies and our network of partners to reduce barriers and make it easier for clients, whānau and families to access social services
  • we will build mutually respectful and trusting relationships with our partners and will operate with integrity and good faith
  • technology will enable partners across the social system to access and share the information each holds to better support clients
  • information will always be treated with care and stored in a secure and responsible way to maintain the trust and support of our clients.

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