![annual report cover](/images/mandatory/general-content/publication-covers/annual-report-2018.png)
How we supported New Zealanders
We work with over a million New Zealanders every year.
Our services support almost every New Zealander at some point in their lives.
![inforaphics showing benefit statistics](/images/about-msd-and-our-work/publications-resources/corporate/annual-report/2017-2018/benefit-stat-graphs.png)
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People went into employment and were able to cancel their benefit payment
- 2017/2018: 77,466
- 2016/2017: 78,608
Benefit applications lodged online instead of in person
- 2017/2018: 55%
- 2016/2017: 45%
Clients used MyMSD to get help and information, book appointments, and update their details
- 2017/2018: 75%
- 2016/2017: 65%
![infographics showing housing, communiyt, rent, and supergold statistics](/images/about-msd-and-our-work/publications-resources/corporate/annual-report/2017-2018/stat-graphs.png)
Text description
Applications on the Social Housing Register
- 2017/2018: 10,589
- 2016/17: 6,773
Households housed from the Social Housing Register
- 2017/2018: 6,644
- 2016/17: 5,305 [1]
Subsidised rental places available
- 2017/2018: 64,312
- 2016/17: 62,926
Spent on rent subsidies
- 2017/2018: $890m
- 2016/17: $815m
Community groups saying the It’s Not OK campaign increased their ability to address or prevent family violence
- 2017/2018: 100%
- 2016/17: 90%
Participants saying their skills had improved as a result of youth development opportunities
- 2017/2018: 95%
- 2016/17: 97%
Businesses giving SuperGold Cardholders discounts and concessions
- 2017/2018: 9,213
- 2016/17: 8,583
New Zealand seniors or veterans supported by SuperGold cards
- 2017/2018: 733,088
- 2016/17: 712,251
Footnotes
[1] Recorded for the period October 2016 to July 2017 only.