Delivering on our strategic intentions

This section describes how we have managed our functions and operations over the last year to achieve outcomes for New Zealanders.

In 2015/2016 we worked towards our strategic priorities of:

• working differently to better identify, support and protect the most vulnerable children and young people in our society
• reducing welfare dependence
• contributing to a fair, efficient social housing market
• investing more effectively in communities
• contributing to the social sector and building a social investment approach for the sector
• streamlining processes and systems for delivering transactional services and improving the effectiveness of our front line
• improving the safety and security of staff and clients
• strengthening our organisational health, capability and culture.