Technology Strategy 2024 update
The Technology Strategy represents our focus on becoming a modern, digital and responsive organisation, delivering transformed experiences and outcomes for New Zealanders.
The strategy defines our transformation roadmap and underpins our core foundation activities inclusive of:
- 1.0 Digital experience – people, whānau and partners empowered to access information and services anytime
- 2.0 Service enablement – enabling unified, prompt, high quality and personalised experiences at every touchpoint and across all channels
- 3.0 Unified ecosystem – Actively enabling the unified partner ecosystem, which will underpin the future of digital government and NZ public services
- 4.0 Enabling better insights – enabling personalised, proactive and preventative services and an organisation that leverages insights to improve services, operations and policy
- 5.0 Digital workplace – empowering our people with modern tools to work productively and collaborate easily
- 6.0 Digital workforce – digitally adept, agile and collaborative, embodying a culture of learning and innovation.
These themes are underpinned by seven core foundations, which will require working in partnership with our suppliers.
