Te Pae Tawhiti - Annual Report 2019 - 2020
Our strategic direction, Te Pae Tawhiti – Our Future, sets out what we want to achieve as an organisation (our outcomes and impacts) and how we are going to get there. It signals the approach we need to take to achieve better outcomes for all New Zealanders.
Te Pae Tawhiti is supported by our Māori strategy, Te Pae Tata, and our Pacific strategy, Pacific Prosperity. Our strategic framework shows how we intend to improve lives for New Zealanders and achieve our outcomes.
As an organisation we want to be trusted and proactive, connecting clients to all the support and services that are right for them, and improving the social and economic wellbeing of New Zealanders.
Te Pae Tawhiti signals our intention to do better for our clients, and identifies three shifts we need to make as an organisation to achieve our outcomes – these shifts are outlined in the strategic framework chart.
Te Pae Tata
Embedding a Te Ao Māori view throughout our organisation will help us think differently about the way we work with Māori. We want all our people to have the capability to do their best for individuals, whānau, hapū and iwi, no matter where or how they connect with us.
Te Pae Tata – our Māori Strategy and Action Plan, launched in June 2019 – sets out how we will work with Māori to achieve better outcomes. It draws on the wisdom and experiences of whānau, hapū and iwi who have engaged with us, our internal and external Māori reference and leadership groups, and staff who work alongside Māori every day or whose work impacts Māori. Te Pae Tata enhances the kaupapa Māori lens that is woven into Te Pae Tawhiti.
In terms of Mana manaaki
- nā te hua o ā mātou mahi ka whakaponohia, ka whakautehia hoki mātou e te Māori. Ka whakarongo mātou, ā ka kore mātou e whakawā. Ka ngākau puare, ka matatika hoki mātou.
- we will earn the respect and trust of Māori, listen without judgement, and be open and fair.
In terms of Kotahitanga
- ka whakarite mātou i ngā hoatanga rangapū motuhenga ki te Māori. Ka tautokona te Māori kia arahina te hoahoa rātonga, kaupapa whakarato hoki ka whakaritea mō te Māori.
- we will form genuine partnerships with Māori and support Māori to lead the way in terms of any service design and delivery models that we commission for Māori.
In terms of Kia takatū tātou
- ka tautoko mātou i ngā wawata a te Māori. Ka hāpai ake mātou, ka tautoko hoki mātou i ngā kaupapa tērā ka kitea te Māori e whanake ake ana, e tipu ake ana, hei Māori.
- we will support Māori aspirations and champion and support initiatives that see Māori develop and grow as Māori.
Pacific Prosperity
We need to do more to achieve equitable outcomes for Pacific peoples, so we launched a new Pacific strategy, Pacific Prosperity, in October 2019.
Pacific Prosperity aligns with Te Pae Tawhiti and complements Te Pae Tata. It embraces the shifts described in Te Pae Tawhiti and articulates how they will be realised for Pacific people.
Pacific Prosperity places Pacific peoples, families and communities at the heart of our programme development, thinking and decision-making, recognising their strong aspirations to actively design and lead their own innovative solutions.
