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The latest guidance and information for all social services

This page provides up to date information and answers to common questions from our social service partners. Please check this page regularly in addition to the Government’s COVID-19 website.

Support through Work and Income

Work and Income may be able to help if you or someone you work with have been affected by COVID-19. This may include the COVID-19 Wage Subsidy, Income Relief Payment, Leave Support Scheme, Early Learning childcare and OSCAR services. Other types of support are also available.

Health information

It is essential that everyone is following the Ministry of Health’s advice in response to COVID-19. Their website provides comprehensive and up to date information on how individuals and organisations can appropriately prepare and respond to developments in a nationally consistent way.

For COVID-19 health advice and information you can also contact the Healthline team (for free) on 0800 358 5453.

Keeping you updated

If you have any specific questions, please contact your contract or relationship manager in the first instance. You can also email us at community_information@msd.govt.nz. We will try to get back to you as soon as we are able.

The Government’s COVID-19 website is constantly being updated with information on New Zealand’s response to the pandemic and is the first place to go for information you may need.

This website provides information on the COVID-19 Alert Levels and what we need to do in response.

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