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Information on COVID-19 Alert Level 4

Essential Social Services at Alert Level 4

We have applied these requirements to the social services context to provide additional guidance for different activities.

Keeping you updated

If you have any specific questions, please contact your contract or relationship manager in the first instance. You can also email us at We will try to get back to you as soon as we are able.

The Government’s COVID-19 website is constantly being updated with information on New Zealand’s response to the pandemic and is the first place to go for information you may need.

This website provides information on the COVID-19 Alert Levels and what we need to do in response.

Government support for social sector services and communities

On March 26, the Government announced funding to support select social service during COVID-19 Alert Level 4.

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