Appendix 1: Checklists for accessibility and inclusion

Below are two checklists to help inform your priorities as an organisation for accessibility of your products and services for disabled people, and whether your organisation is accessible and inclusive of the employment and retention of disabled people.

Accessible services and products

• Our physical premises are accessible to people with a range of disabilities
• We communicate the availability of our accessible products and services
• We regularly review and update our premises, products and services and ensure they are accessible to disabled people
• We provide training in ‘Disability Responsiveness’ and ‘Welcoming Disabled Customers/Clients’ to all employees
• Our website meets the New Zealand Government Web Standards
• We provide information in a variety of formats
• We use an accessibility checklist to ensure events are accessible to all
• We have an organisation-wide policy on our product and service standards in relation to disabled customers/clients
• We encourage our suppliers and contractors to become disability confident businesses
• We recognise and respond to disabled people as suppliers, shareholders, employees, and members of the community
• We monitor the success of our customer/client service policies in relation to disabled customers/clients at an executive level

Accessible and inclusive employment and retention of disabled people

• There is internal top-level support for the employment of disabled people in our organisation
• We have a good understanding of the business case for including disabled people in our workforce
• We have a reputation as being an employer of choice for disabled people
• We have implemented an Accessibility Plan
• We know how many disabled employees are in our workforce
• Disabled people routinely apply for positions
• We have reviewed our recruitment processes to ensure they are barrier-free to disabled people
• We have policies and procedures for making reasonable accommodations for all employees, including those who are disabled
• Our human resources team know how to make reasonable accommodations for disabled candidates and employees
• We offer flexible work conditions
• Our employees know the procedure when an employee tells us they have a disability
• Disabled employees participate in training and development as frequently as other staff
• When redundancies are made, we review the demographics and ensure that disabled people are not over-represented.

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