The Beehive building

New elder abuse intervention services

30 June 2017.

The Minister for Seniors, Maggie Barry, says a new elder abuse intervention service which starts 1 July 2017 help keep older New Zealanders safe.

"Elder abuse is a scourge on our society and it’s time for all of us to make it clear, it’s not OK. All seniors deserve to be treated with respect, with dignity and with care, whatever their cultural background or circumstances," Ms Barry says.

From July 1 the new Elder Abuse Response Service (EARS) will put the victims of elder abuse first. A new free and confidential 24/7 helpline, 0800 32 668 65 (0800 EA NOT OK). Registered nurses will be on the other end of the phone to listen and advise anyone who needs information or support about elder abuse – whether they are the victim or someone who’s concerned it might be happening to a friend or family member. Callers will then be referred to local elder abuse services to get the help they need.

The Government has increased funding for these services and has negotiated new contracts with organisations that have been selected specifically based on their ability to deliver an effective intervention service for vulnerable older people.

The Beehive building
Print this page.