People

Ways of getting in touch for deaf, hard of hearing and speech impaired people - A Guide for Carers

NZ Relay

New Zealand Relay is a telecommunications service for people who are Deaf, hard of hearing, Deafblind or speech impaired so they can communicate with the organisations they need to contact.

  • NZ Relay operates 24/7 all year round
  • Everything that is typed or said by the sender is accurately relayed to the receiver
  • All calls are strictly confidential and private
  • There are no charges for most calls

For more information about this service, visit nzrelay.co.nz

Contacting Work and Income

If you're Deaf or find it hard to talk on the phone, contact Senior Services, StudyLink or Work and Income by texting 029 286 7170 or emailing MSD_Deaf_Services@msd.govt.nz


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