People picking berries on a farm

Tō mātou ahunga rautaki | Our strategic direction

As an organisation we want to be trusted and proactive, connecting clients to all the support and services that are right for them, and improving the social and economic wellbeing of New Zealanders.

What we want to achieve

Our purpose, outcomes and strategies are what we want to achieve and are described in Figure 2.

Figure 2: Our strategic framework

Figure 2: Our strategic direction - large image

Purpose

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Our purpose describes why MSD exists.

The te reo Māori version of our purpose statement is a figurative translation. It means caring for people and caring for whānau and families.

Manaaki tangata, Manaaki whānau. We help New Zealanders to be safe, strong and independent.

Outcomes

Our outcomes are what we will achieve in order to deliver to our purpose:

  • New Zealanders get the support they require
  • New Zealanders are resilient and live in inclusive and supportive communities
  • New Zealanders participate positively in society and reach their potential.

Strategic direction and shifts

Te Pae Tawhiti presents our strategic direction, describing the three shifts we will make across our organisation in all of our work to achieve our outcomes:

  • Mana manaaki. A positive experience every time
  • Kotahitanga. Partnering for greater impact
  • Kia takatū tātou. Supporting long-term social and economic development.
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Te Pae Tata and Pacific Prosperity embrace the three shifts and describe how they will be realised for Māori and Pacific peoples:

  • Te Pae Tata - Te Rautaki Māori me te Mahere Mahi | Our Māori Strategy and Action Plan
  • Pacific Prosperity - Our People, Our Solutions, Our Future | Our Pacific Strategy and Action Plan.