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Te anga whakamua | Looking ahead

Te Pae Tawhiti Programme

Navigating towards a future where all New Zealanders can be safe, strong and independent

MSD’s multi-year Te Pae Tawhiti Transformation Programme will ensure we meet the current and future needs of New Zealand.

By the end of the Te Pae Tawhiti Programme:

  • New Zealanders will get the support they are eligible for every time they interact with MSD
  • well-designed and intuitive systems and processes will make it easy for everyone to do the right thing, reducing debt and hardship
  • joined-up support for training and employment will help more New Zealanders into sustainable work
  • MSD will have the flexibility and agility to respond to unexpected events, government priorities and the changing needs of New Zealanders in the future
  • there will be better long-term outcomes for everyone working in partnership with MSD, including equity of outcomes for Māori as tangata whenua, and for Pacific peoples and other priority groups.

Changes will be delivered in three Horizons (or stages) of three years each.

In June 2023, Cabinet approved the Te Pae Tawhiti Horizon One Transformation Detailed Business Case – with $100 million of new funding over two years in Budget 2023 and a contribution from MSD of $83 million over two years.

Horizon One changes include:

  • a new technology platform
  • a digital employment platform where job seekers can connect with employers
  • simpler, more efficient commissioning and reporting processes for MSD’s partners
  • an easy-to-use online experience for students.

New technology and processes will provide for better engagements to support clients’ situations and needs and assist them into employment and independence.

Supporting New Zealanders through Budget 2023

Budget 2023 continues to support our work to achieve and secure better outcomes for all New Zealanders.

Budget 2023 funded key initiatives, including:

  • $237.6 million towards training and better employment outcomes for New Zealanders. This includes permanently reinstating the Training Incentive Allowance to support sole parents, disabled people and their carers; funding for Oranga Mahi including six health and employment trials; the continued delivery of the Mayors’ Taskforce for Jobs Rural Community Resilience Programme and Auckland Council’s Ngā Puna Pūkenga partnership for an additional two years
  • $202.6 million towards supporting communities and whānau. This includes funding to enable MSD to resolve around 1,000 claims of historic abuse of people while in the care of Child, Youth and Family (or its predecessors), funding for a further two years of Food Secure Communities for the community food sector and funding to continue the Growing Up in New Zealand longitudinal study
  • $36.1 million towards the prevention of family violence and sexual violence ($30 million administered by MSD and $6.1 million administered by Whaikaha – Ministry of Disabled People). This includes ensuring that New Zealanders continue to have access to a family violence Help Portal, expanding the delivery of Kaupapa Māori specialist sexual violence services, and continuing the Child Advocates programme (following a pilot), which supports children in eight Women’s Refuge sites across New Zealand
  • $594.2 million towards core MSD cost pressures. This includes funding to retain 490 frontline roles to maintain service levels for income support and employment services at MSD, remuneration increases arising from collective bargaining commitments, and funding to address departmental price pressures affecting key aspects of MSD’s operations
  • $183 million over two years to progress MSD’s transformation programme – Te Pae Tawhiti (includes a contribution from MSD of $83 million over two years)
  • $93.4 million towards our response to the North Island weather events of early 2023.