Information for Carers
Traffic light system for obligations
To help people stay on track with their obligations while receiving a benefit, the Government is introducing a traffic light colour system. The colours will indicate how people are doing in meeting their obligations.
To find out about the Traffic light system, and if it may affect you, you can visit:
If you are receiving Supported Living Payment – Caring (SLP-Caring):
- You do not have an obligation to look for work.
- Your benefits have not changed.
- Your obligations have not changed.
There are things that anyone receiving a benefit, including Supported Living Payment, have to do (such as telling us if something changes). This includes anyone taking care of dependent children being expected to take reasonable steps to meet social obligations (relating to health and education) as a parent or a caregiver. Social obligations were introduced in 2013 and have not changed.
A Guide for Carers - He Aratohu mā ngā Kaitiaki
The Guide is practical help for whānau, aiga and carers who assist family members and friends who need help with everyday living because of a health condition, disability or injury.
It includes information on services and supports available for carers, such as:
- financial help
- transport and travel
- assessing needs
- help at home
- children with special education needs
- balancing your caring role with work and study
- taking care of yourself
- contacts in time of mental health crisis
- help with managing bladder or bowel control
- making and resolving complaints
Accessing the Guide for Carers
To view or download a printable PDF of the Guide for Carers, follow the links below.
For a list of other Work and Income brochures, please visit the Brochures page on the Work and Income website.
The Guide for Carers is updated as part of Mahi Aroha: Carers’ Strategy Action Plan 2019-2023. To find out more about Mahi Aroha, please visit the New Zealand Carers Strategy webpage.
