MSD feedback and enquiry form

About this form

Complete this form if you want to give us a compliment, or submit feedback / an enquiry about a topic listed in this form.

If you're a client and want to ask about your support, you need to call us.

If you're not happy with our service, you can submit your complaint online on the Work and Income website.

If we've made a decision that you don't agree with, you can ask us to review the decision.

Please note the questions in this form may change dynamically based on your answers to previous questions.

Keeping a copy of this form

After you submit the form, you’ll see a confirmation page with all the information you entered. If you want to keep a copy, you can print that page or save it as a PDF using the browser’s print function. We can’t provide you with a copy of the form later.