white filler image

Traffic light guidance for providers

On this Page:

Green

COVID-19 in New Zealand, including sporadic imported cases. Limited community transmission.

COVID-19 hospitalisations are at a manageable level.

The health system is ready to respond: primary care, public health and hospitals.

Social Services can operate, but some requirements will be different. Social services providing critical wellbeing services do not have to follow the ‘close-proximity’ guidelines.

General operating arrangements at the Green setting

  • Workplaces and any retail operations can open.
  • Social service providers are all open with staff on site.
  • There are no restrictions on visitors, unless you are holding an event or a gathering. Staff details must be captured in a visitor register or other system, to support contact tracing. They must also meet any other health requirements applicable at the time.
  • There are requirements around close-proximity services where vaccine passes are not required.
  • Businesses and services must display QR codes.
  • Social services and close-proximity business and services must ensure people entering their premises scan QR codes or provide a contact record.

Out of School Care and Recreation (OSCAR) Programmes

OSCAR playgrounds can be used along with good hand hygiene practice.

Physical and cultural activities can go ahead on site. All other public health measures must be maintained, including good hygiene practices.

Orange

Community transmission with pressure on the health system.

The whole health system is focusing resources, but can still manage primary care, public health and hospitals.

Increasing risk for at-risk populations.

Social Services can operate, but some requirements will be different. Social services providing critical wellbeing services do not have to follow the ‘close-proximity’ guidelines.

General operating arrangements at the Orange setting

  • Workplaces can open.
  • Any retail aspect of the service may open with capacity limits based on 1-metre distancing.
  • Face coverings are encouraged in the workplace and mandatory for retail and close-proximity services, unless a person is exempt.
  • There are no restrictions on visitors, unless you are holding an event or a gathering. People's details on site must be captured in a visitor register or other system, to support contact tracing and must meet any other health requirements applicable at the time.
  • Businesses and services must display QR codes.
  • Social services and close-proximity business and services must ensure people entering their premises scan QR codes or provide a contact record.

Critical wellbeing services

In some circumstances, to provide the required level of assistance to people with critical wellbeing needs, it is permitted for social services to engage in close contact work without requiring a vaccine pass.

This is where the services are defined as 'a service provided under the Oranga Tamariki Act 1989, and other social services provided to support persons to maintain critical well-being and as crisis support for people who are unsafe or homeless'.

This includes providers involved in the Care in the Community Welfare Response.

Organisations providing these services will need to assess themselves against this definition.

Personal Protective Equipment (PPE) requirements will be in place.

COVID-19: Personal Protective Equipment Central Supply | Ministry of Health

Out of School Care and Recreation (OSCAR) Programmes

OSCAR playgrounds can be used along with good hand hygiene practice.

Physical and cultural activities can go ahead on site. All other public health measures must be maintained, including good hygiene practices.

Red

Action needed to protect the health system from facing an unsustainable number of hospitalisations.

Action needed to protect at-risk populations.

Social Services can operate, but some requirements will be different. Social Services providing critical wellbeing services do not have to follow the ‘close-proximity’ guidelines.

General operating arrangements at the Red setting

  • If it is appropriate for your job you can work from home. Talk to your employer about what is appropriate for you.
  • Any retail aspect of the service may open with capacity limits based on 1-metre distancing.
  • Face coverings are encouraged in the workplace and are mandatory for retail and close-proximity services, unless a person is exempt.
  • Minimise attendance on site for non-essential services as much as possible. Details of people on site must be captured in a visitor register or other system, to support contact tracing and must meet any other health requirements applicable at the time.
  • Businesses and services must display QR codes.
  • Social services and close-proximity business and services must ensure people entering their premises scan QR codes or provide a contact record.

Critical wellbeing services

In some circumstances, to provide the required level of assistance to people with critical wellbeing needs, it is permitted for social services to engage in close contact work without requiring a vaccine pass.

This is where the services are defined as 'a service provided under the Oranga Tamariki Act 1989, and other social services provided to support persons to maintain critical well-being and as crisis support for people who are unsafe or homeless'.

This includes providers involved in the Care in the Community Welfare Response.

Organisations providing these services will need to assess themselves against this definition.

Personal Protective Equipment (PPE) requirements will be in place.

COVID-19: Personal Protective Equipment Central Supply | Ministry of Health

Out of School Care and Recreation (OSCAR) Programmes

OSCAR providers must maintain their own groupings of up to 20 children, which are the staffing requirements as per existing standard OSCAR guidelines. Where there are multiple groupings, the groups must maintain 1-metre distancing from each other indoors.

Having OSCAR groupings means that:

  • a provider will be able to easily identify whom children have interacted with if any staff or child tests positive for COVID-19
  • schools will be able to identify which groups that child is part of in the classroom.

OSCAR playgrounds can be used along with good hand hygiene practice, but consider rostering use by different groups to minimise congestion.

Exercising and singing must be held outdoors.

Physical education classes and break-time activities can include access to sports equipment, but good hygiene practices should be observed before and after playing with equipment.

Related links

white filler image
Print this page.