Historic Claims manages claims for people who experienced abuse or neglect while in the care, custody or guardianship of Child, Youth and Family or its predecessor agencies before 1 April 2017. If you are thinking about making a claim, please talk to us.

If your concerns about your time in care happened after 1 April 2017, please contact Oranga Tamariki.

Claimants who have received copies of their care records may be able to receive copies of additional documents from their care files - find out more.

Make a claim

Claims
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How to make a claim and what happens during the claims process

It’s important to us that people have full details about the claims process. Find out how to make a claim and what happens during the claims process.
News

What’s currently happening at Historic Claims

This is where you will find the most up to date information about what we are doing at Historic Claims.

 Guidance

Policy and practice guidance for the Historic Claims process

This is where you will find more information about the policies and practices that form the Historic Claims process.   

Related links on msd.govt.nz and related external links

Royal Commission and Historic Claims

This is information about the Royal Commission and how MSD Historic Claims works with them.

Royal Commission of Inquiry into Abuse in Care

This is an external link to the Royal Commission of Inquiry website.

Crown Response Unit

The Crown Response Unit is coordinating the Government’s response to the Abuse in Care Royal Commission of Inquiry.

How we keep your information safe

Read more about how we collect, use, and share your information.

We are committed to getting this right

Please send through any feedback or questions you have about the process to: historicclaims@msd.govt.nz

Historic Claims is committed to regularly reviewing how we respond to claims. We want to make sure that anyone who makes a claim with us gets the best possible service that is mana manaaki, a positive experience every time.